Parts Apprentice


Roanza Truck and Van are searching for bright and ambitious talent to join our Mercedes-Benz Parts Operations Specialist Apprenticeship Programme for 2019 at our Commercial Mercedes-Benz Dealerships in Warrington, Doncaster, Stoke-on-Trent and Trafford Park, Manchester.

A great place to start your career! This opportunity is open to all ages, maybe you are over 18 or 21 and looking for a change?

For more than a century, Mercedes-Benz has been committed to extraordinary engineering, visionary design and standard-setting innovation. Fulfilling the founder’s promise to deliver “the best or nothing” requires the efforts and talents of many exceptional people. And that’s why we strive to make our workplace one in which individuals feel challenged, fulfilled and able to reach their full potential.

We believe we have the best Apprenticeship Programme in the industry, providing you with the start of an exciting career that could take you in any direction you choose. Not only will you be given the opportunity to work alongside the best young talent working with one of the world’s most prestigious Brands., you will also earn while you learn.

The Mercedes-Benz Apprentice Programme gives you:

  • A career to put you alongside some of Britain’s brightest young talent.
  • A career with fantastic prospects to progress.
  • A chance to earn while you learn.

Join our Apprenticeship Programme to train as a Parts Operations Specialist. The role of a Parts Operations Specialist Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries, and at the front desk serving customers. You’ll learn skills in how to manage stock, process orders and organise displays to promote our vehicle parts.

The role includes:

  • Building and maintaining relationships with internal and external customers both in person and over the phone
  • Developing relationships with other departments
  • Preparing orders
  • Meeting deadlines
  • Stock Control/ Management
  • Processing Warranty Claims and Payments
  • Identifying Parts
  • Business development/ Planning
  • Marketing and Visual Merchandising
  • Forecasting and Budgeting
  • Managing logistics including organising and arranging deliveries

Candidates need to have or be willing to develop:

  • Customer service skills
  • Sales Skills
  • Organisational skills
  • ICT skills
  • Complaint resolution skills
  • Problem solving abilities
  • Ability to work independently and as part of a team
  • Flexibility
  • An interest in motor vehicles

Do you have what it takes to become a star? Working for the famous three-pointed star at Roanza Truck and Van Dealership you could be a part of one of the best apprenticeship training schemes in the UK, training at the state-of-the-art Mercedes-Benz National Apprentice Academy.

So what’s involved in the Apprenticeship Programme? Below we answer some of the questions you may have.

What is an apprenticeship?

An apprenticeship is an excellent opportunity to gain qualifications and experience. You will earn as you learn and gain practical skills in the workplace.

What career opportunities are there with a Mercedes-Benz apprenticeship?

We make every effort to provide you with the opportunity of a long-term career with Roanza Truck and Van with a very competitive salary and benefits package that improves as you develop your career in the company. Many of our former graduates are continuing to enjoy a rewarding career with us. Future Career opportunities:

  • Parts Process Specialist
  • Parts Supervisor
  • Parts Manager
  • After Sales Manager
  • May lead to Sales Executive

Does it cost anything to become an apprentice?

No. The National Apprenticeship Service will fund between 50-100% of your apprenticeship training, depending on your age. We will pay any remaining contributions.

Will I earn a salary?

Yes. As an apprentice at Roanza Truck and Van, you will receive a highly competitive wage, which is much higher than the National Minimum Wages for apprentices.

How long is the programme?

Still Interested? Below, we explain the application process.

The programme is delivered over a 3-year period. It incorporates National Qualifications up to Level 3 and a tailored Mercedes-Benz Competence element, which ensures your continued development. The Apprenticeship involves spending 1 week blocks away from home at the Mercedes-Benz state of the art training Center in Milton Keynes every 5/6 weeks. Travel and accommodation is provided.

What qualifications do I need?

An interest in the motor industry is essential and ideally you will be predicted, or have achieved, GCSE grade C or above in Maths, English Language and IT. All successful applicants will also be required to complete aptitude tests to help ensure the programme can offer you the support you need.

How do I apply?

To apply for an Mercedes-Benz apprenticeship with Roanza Truck and Van, please e-mail initially with a copy of your CV. You will be invited to complete a short assessment to support your application. Applications are invited right through up until Sunday the 9th June 2019.

What happens with my application?

Once applications have been reviewed after the vacancy listing has closed, shortlisted applicants will be contacted for more information about why you have applied etc. You may then have a Telephone Interview and suitable applicants will then be invited to an interview.

Applicants who progress through this stage will then be asked to complete three online assessments. We’d recommend taking your time whilst completing the initial online application form to give yourself the best opportunity of being shortlisted for the vacancy.

What do the online assessments involve?

The online assessments consist of a series of short aptitude tests. These are multiple choice and will take roughly 15 minutes each to complete. Don’t worry, we will provide you with guidance on the assessments beforehand.

When will I know my results from the assessments?

You will be given three working days to complete the online assessments. Once this has been completed your results will be calculated and we will make the final recruitment decision.

How long will the application process take?

We intend to have all interviews completed early July. We aim to have all vacancies recruited by the end of July, with a view to starting at the Mercedes-Benz Apprentice Academy in September.

Take the first step today.