Round the clock support for Fleet Managers.
Our 24-hour Dealer Network will support you in the day-to-day running of your fleet, with a number of services designed to help maximise uptime and efficiency.
Servicing and maintenance packages to suit you
Mercedes-Benz Vans leave the production line precisely engineered to perform. We can help you keep them that way, offering a number of solutions to service and maintain your fleet.
You can book services individually on an ad hoc basis, when the ASSYST lights show on each van's dashboard. This can be beneficial for Mercedes-Benz Vans with longer service intervals.
You can take out Service Plans on your Vans without extending your credit lines, spreading and lowering the cost of up to 6 fixed price services to stabilise your cash flow.
Or you can enjoy complete peace of mind, fixed cost driving with tailored Complete Maintenance Plan, covering all services, MOTs and anything else you choose - wear and tear components, tyres, ancillary equipment such a tail-lifts and fridges, even replacement vehicles.
The right service and maintenance package depends on your vans' service intervals and your business's financial needs - we'll work with you to arrive at the best solution.
Round the clock technician network
Balancing servicing and maintenance requirements, and the need for vans to be on the road earning their keep, can be a logistical nightmare. We work hard to work around you. Over 110 Mercedes-Benz Dealer locations across the UK give you access to a team of highly qualified technicians offering round the clock support. One third of Dealers operate 24 hours a day, minimising downtime for both routine and unexpected maintenance.
Keeping businesses and drivers safe and compliant
Fleet Check is at the forefront of compliance software, focused on ensuring customer fleets keep on top of their responsibilities, whilst keeping businesses moving. The revolutionary platform effortlessly updates vehicle status including MOT, insurance and fuel purchase; as well as records pre-use vehicles checks and mileage capture. Mercedes-Benz Vans customers will have exclusive access to the Fleet Check Application providing the FTA’s sort after member advice service, Guide to Van Excellence and monthly news; ensuring they remain compliant and in control.
Free 24-hour roadside assistance for all Mercedes-Benz Vans*
When breakdowns and accidents happen, we know you need your van back on the road as soon as possible. This is why all Mercedes-Benz Vans come with MobiloVan, our free roadside assistance package. In the event of a breakdown or accident, a Mercedes-Benz trained technician will arrive in less than 60 minutes on average, in a van fully stocked with Mercedes-Benz tools and Mercedes-Benz GenuineParts. With an average roadside repair rate of 80%, your drivers will be back on the road ASAP.
Find out more: Request a Callback or call 0800 169 5799.
*MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply.