About Roanza
We take care to be the best
Our pledge is to:
- make you feel welcome and valued in our business
- listen and understand your needs and requirements
- ensure our products and services best meet your needs
- deliver a consistent, efficient and professional customer experience
Roanza Truck & Van was formed following the merger of Enza Motors and Road Range and is a franchised Mercedes-Benz dealer across the North-West and North Wales. We have dealerships at Warrington, Deeside, East Manchester, Liverpool, Llandudno, Stoke-on-Trent and Trafford Park making us ideally placed to offer our customers a one stop shop for sales, service, maintenance and supply of parts.
Roanza Truck & Van have served the region for over thirty years under the Enza and Road Range names and have a broad base of loyal customers, including many household names. Our priority is to ensure that our customers are completely satisfied with the service they receive; whether buying a new or used Van or Truck or returning for Aftersales care.
Customer Vision
It is our intention at Roanza Truck & Van, to work cooperatively with our customers and be easy to do business with.
Roanza Truck & Van will incite customer-focussed attitudes at all times, in order to enhance the best service experiences.
We will conduct ourselves with the highest professional standards, whilst honouring our commitments and promises to our customers.
We promise never to sacrifice our values for the sake of gain.
Our managers will support others in reaching the full potential of delivering a completely satisfied customer service.
We will act with openness and honesty and continue to search for ways of improving our technical and soft skills.
It is our aim to listen to our customers and actively look for ways to add value to every customer interaction.
Roy Reed and Brian Kempson, Joint Managing Directors
